Has anybody with problems after the automatic PHP upgrade (July 2020) HAD SUCCESS AT GETTING HELP FROM DH to solve the problems? The email received after the upgrade stated “Please reply to this email if you spot any errors or other forms of wrongness on your site. We’re ready and standing by to help!”
2 of my business (income-generating) sites no longer work. I’ve been begging DH Support FOR FOUR DAYS for help and have received NO REPLY AT ALL other than the automated reply stating that they’d get in touch w/in 24 hours.
I’ve tried replying to the email as instructed AND I’ve tried creating new support tickets from the DH Panel. To no avail.
Any hints on how to get DH staff to respond?!