Getting a 'This web page has a redirect loop' error after removing URL redirect?


#1

Hello, I recently needed to redirect a URL to point to another website of mine, then yesterday when I no longer needed it I clicked on the ‘Deactivate Redirect’ button in the Manage Domains section of the panel to find that the entire domain had then been deactivated as opposed to just the redirect.

I assumed all I needed to do to fix it was to click on ‘Fully Host this Domain’ which restored everything to how it was previosuly before I redirected and guessed this was the matter resolved. However today when trying to access my website in multiple browsers and computers I keep getting errors such as:

Firefox:

[quote]The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.[/quote]

Chrome:

[quote]This web page has a redirect loop
The web page at [URL] has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.[/quote]

I have cleared data in all browsers and reset my computers DNS cache to no avail, the problem is persisting and I can’t see any problems in the settings for my domain, what’s going on?

Thank you!


#2

Double triple check the Panel for redirection again, clearing it should it exist.

Choose to use either with WWW or without WWW for the domain - and check for a .htaccess file in the site root to see if it is redirecting www/non-www too.


#3

Ah ha, it seems to have reverted to ‘redirect to WWW’ at some point, I didn’t notice that, thank you!