GD Freetype broken?

software development

#1

Hi,

I’m having trouble with a PHP script (specifically, a spam-blocking plug-in for Wordpress) that relies on the GD Freetype library. The script runs, but the image it produces has no text.

I did some searching in the forums here, and found this post in “General Troubleshooting” forum from October which may have pinpointed the problem:
http://discussion.dreamhost.com/showthreaded.pl?Cat=&Board=forum_troubleshooting&Number=13410&Search=true&Forum=All_Forums&Words=freetype&Match=Entire Phrase&Searchpage=0&Limit=25&Old=1year&Main=13390

In that post, user ‘Mark’ says that the default PHP seems to be compiled with the –with-freetype option when –with-freetype-dir was the correct option.

Was this ever fixed? Is fixing it on the horizon? The Dreamhost knowledge base specifically says that Freetype is officially supported by Dreamhost, and I would rather not take on the hassle of compiling my own PHP CGI solely to work around such a minor bug. Thanks.


#2

This still seems to be broken. Is there any chance of it being fixed in the immediate future?


#3

Hmmm. Apparently no one who works at Dreamhost and is in a position to comment on programming issues reads this forum.

Ah well. I will continue to try to escalate this through support e-mail. I have to say I’m not impressed with this level of non-responsiveness on an obvious bug.


#4

“Please understand that these forums are not routinely checked by DreamHost employees (although we do show up from time to time!), and are not meant as a replacement for the KBase or support form. While a great way to receive help and insight from other DreamHost customers, you should use the above options if you need a fast or official response.” ~ Discussion Forum Guidelines (Section 1) http://discussion.dreamhost.com/


MacManX.com


#5

I did check the official Dreamhost Knowledge Base, and when I saw that GD Freetype was officially supported, sent a message through the support form to notify Dreamhost that it wasn’t working. I included pointers to the relevant messages in this board where the problem had been diagnosed, with the probable fix spelled out. I received a response within 24 hours that my request was being passed up to “level 2 technical support.”

That was three weeks ago. I never received another response, and Freetype still isn’t working. If that’s how Dreamhost interprets “fast and official,” I remain unimpressed.