I am in general a very satisfied DH customer. One thing I am having a dog of a time is letting my students have their own ftp accounts. On other hosting services, I could set them up with their own passwords and directories and they could have an address like user.tokyoprogressive.org
But here it seems different--probably just more powerful, and since I do not need the power, I find myself not understanding through two attempts from support.
First I created an FTP user called nbs. But while he could upload his files, he could not see them on the web.
I was told by support it is better to avoid nested so and sos....and was already lost, but then he said to create NEW
So I created a sub domain called nbs and said fully hosted I recall. But that did not do anything.
So I am stumped. How to have a person (new ftp user?)
have a subdomain where their files show up?
PS Thanks to all who have helped recently with video.
Suddenly had to move out of the house and am now in a new place with no computer or net for a few weeks and must rely on Internet Cafes...in Japan, not that many believe it or not....
paul in japan