FTP upload problem


#1

I am using Ewisoft website builder program and I am trying to upload to the server and I put in the guild web name and then select the FTP server that I was given in the e-mail from Dream Hosting. I put in the username and the password. The program will not connect to the FTP site. I just don’t know what to try next. I have changed the setting several different ways. So what am I missing

Arlene