ohhh. okay this is extremely helpful. I'm sure all the individual users can access the files via ftp, right? They need to be able to upload to their own domains. How do I give them access to upload via ftp? Do I need to set up different account names? if so how would I do that. I don't think that is what I need to do because we have already given two users access and I know one did not have complete access. They use shell accounts and they are very aware of how to do these sorts of things however so it's a bit different. I wish I could consult them at this moment and save you the trouble, but not possible.
You say only one ftp user can login in at one time, but that is all I'm trying to log in. I'm testing it to see if it will work correctly because the other students all told me they could not log on via fetch with the info I gave them. Then I checked it and sure enough I couldn't log in using the information I had sent them, exactly as it says on the fetch info page in the KB area of DH.
Only one person needs to log in to one domain at a time, but each of them have to have access, say on separate days, or when we call them and tell them to upload their additions to one domain.
Thanks for deconstructing this problem for me and I'm sorry I'm not faster at catching on what must be such a basic thing.