(I thought perhaps I posted this to the wrong forum before, so I’m reposting it here.)
No matter how many times I try, my logon fails. I have yet to upload a single file for my domain.
I have WS_FTP LE, Windows 98, a cable modem and I’m using Netscape for my browser (I also have IE and have tried having that open by itself as well without success). I even exited my AOL program and tried it that way in case that might be causing some kind of interference.
When I click “Connect”, the Session Profile displays this information:
Host Name: medina.dreamhost.com
Host Type: automatic detect
User ID: (copied and pasted from email)
Password: (copied and pasted from email)
Account: (left blank)
(annonymous login is unchecked)
The failure log says:
connecting to 220.127.116.11
connected to 18.104.22.168 port 21
220 ProFTPD 1.2.0pre10 Server (DreamHost FTP) [medina.dreamhost.com]
user (my user name)
331 Password required for (user name).
530 Login incorrect.
logon failure, so quitting
What am I doing wrong / is going wrong? What are the possibilities to explain the failure? I used the correct password, I copied and pasted it from the “DreamHost FTP-only User Activated” email (and it wasn’t the one to use to manage my DreamHost account, the Web ID or Web password although I eventually gave it a shot and tried that one too.) I even went so far as to change my password and still no-go.
I also want to add that I have additionally tried to access by going through the Dreamhost panel (FTP - GO!) and that also failed (I tried both ways, using my WS_FTP LE as well as annonymous).
Any assistance to help me through this situation would be greatly appreciated.