Ftp login info no longer works


#1

I’m trying to log in to website files using Filezilla after a year’s hiatus, but my login information is not being accepted. Here’s what I get:

Connection established, waiting for welcome message…
Response: 220 DreamHost FTP Server
Command: USER mariek
Response: 331 Password required for mariek
Command: PASS *******
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server

I’m making changes to a friend’s website that was made by a third person. Nobody admits to having changed the password. What could possibly have happened to cause it no longer to work? And what should I do? Thanks for suggestions.


#2

reset the password in the panel on the users tab, on January 20th all ftp password were reset.

http://www.dreamhoststatus.com/2012/01/20/changing-ftpshell-passwords-due-to-security-issue/


#3

Success! Thank you so much!