FTP keeps freezing


#1

I keep trying to log in to my FTP server to… well, FTP. :smiley:
But it keeps freezing for some reason. This is what I usually get:

Status: Connecting to crush.dreamhost.com
Status: Connected with crush.dreamhost.com. Waiting for welcome message…
Response: 220 ProFTPD 1.3.1rc2 Server (DreamHost FTP) [208.113.167.8]
Command: USER
Response: 331 Password required for mew1033
Command: PASS *******
Then after a long time it says
Error: Unable to connect!

Rarely I can get it to go farther and say this:

Status: Connecting to crush.dreamhost.com
Status: Connected with crush.dreamhost.com. Waiting for welcome message…
Response: 220 ProFTPD 1.3.1rc2 Server (DreamHost FTP) [208.113.167.8]
Command: USER mew1033
Response: 331 Password required for mew1033
Command: PASS *******
Response: 230 User mew1033 logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing…
Command: PWD
Response: 257 “/” is the current directory
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (208,113,167,8,161,171).
Command: LIST
Response: 150 Opening ASCII mode data connection for file list
Error: Timeout detected!
Error: Could not retrieve directory listing

Does anyone know why it keeps freezing like that? At first I thought it was my connection, but then I went to net2ftp.com to try it from there. It also timed out like that.

What’s got broked? :smiley:

A little nonsense now and then is relished by the wisest men.
-Willy Wonka-


#2

If it’s freezing with net2ftp, then definitely contact support.

While you’re waiting, if your FTP client supports SFTP, then go with that. It’s more secure and is the better option, even if FTP did work. SFTP uses SSH instead of FTP, so it’s an entirely different mechanism. Just make sure your User is set up to use SSH/SFTP here at DreamHost via the control panel.

-Scott


#3

Haha, I thought this was support. :smiley:
Okay, thanks. It works… But SFTP is going painfully, disgustingly slow.

A little nonsense now and then is relished by the wisest men.
-Willy Wonka-


#4

There’s no reason for SFTP to be significantly slower than FTP in typical situations, so I wonder if this is additionally indicative of a problem on your server.

Since you obviously have SSH access, what does uptime or top indicate about your server load and CPU utilization?

Free unique IP and $67 off with code [color=#CC0000]LMIP67[/color] or use [color=#CC0000]LM97[/color] for $97 off. Click for more promo code discounts