FTP connection issues


Hi all,
I’m trying to connect to my site through an FTP client but nothing is letting me! I can connect through the webftp but I’m really not likeing the interface (sorry!) so I’m trying to connect through Cyberduck or MacFusion. Everytime I try, they both tell me ‘connection failed’. Cyberduck tells me the ‘host is down’ which is not actually true as i can get on through webftp.
Can anyone offer any help at all which might get me connected?
k… update
I can connect and see the ftp area through webftp but i can’t actually upload anything!
it’s saying ‘408 request time out’ ‘server timeout waiting for the HTTP request from the client’