I registered with Dreamhost last night. I paid 2 years in advance. The transaction was accepted and processed in Google Checkout. Dreamhost sent me a receipt confirming my purchase.
However, they have yet to "approve" my account. It's still showing that it's pending.
I have yet to receive an email with my ftp username and password.
I can perform no functions for my clients in the webpanel.
I've written to their customer support twice. One, ten hours ago, that they have yet to reply to.
The other, written about 30 minutes ago, which apologized and said that they were encountering problems they have not yet seen because they were making changes to their datacenter. The letter ended by saying that my account should appear normal now and everything should be in working condition.
It is not.
Nothing's been updated and I'm still in Limbo.
I am giving dreamhost the benefit of the doubt and another hour to give me a reply with possible solutions.
After the hour, I will cancel my account and go back to daddy for all my clients