For the second time in three days, one of my sites is giving an error message "error id: "bad_httpd_conf".
I'm sure tech support will fix it when they get to it (in an hour or two, la la laaaa), but when this particular client sees their site is down, they are going to scream bloody murder.
I love Dreamhost, really I do, and I've had a bunch of sites hosted here for a long time, but I've never in my life dealt with such an unreliable hosting provider. Everything works fine for a couple of months, then there's a cluster of unexplained outages. We had a heck of a time with email for several months.
Naturally, the status logging system still says everything is fine.
Are there any options? I have too many domains to easily leave DH, and I depend on many DH features I haven't found anywhere else. And DH is a great value for everything you get.
In fact, I would happily pay 2 or 3 times as much for hosting if I could have more confidence in their reliability, or if they could respond to problems within minutes, not a couple of hours.
What do y'all think? Can we petition DH to stop adding upgrades and new features for a little while and concentrate on reliability? For starters, they could fix the status logging system so that it actually reports outages.
It's already great hosting -- they could make it insanely great by making it dependable!