Frisky problems?

I’ve got mail problems. I’ve checked the support page but don’t see any problems. I submitted an urgent ticket 4 hours ago, but nothing. Anyone have any idea how long this will take to resolve? Here’s the error message I get:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 Recipient address rejected: User unknown in virtual alias table

----- Original message -----

Received: by with SMTP id o1mr3382903wae.1192188004586;
Fri, 12 Oct 2007 04:20:04 -0700 (PDT)
Received: by with HTTP; Fri, 12 Oct 2007 04:20:04 -0700 (PDT)
Date: Fri, 12 Oct 2007 13:20:04 +0200
From: “Dave Wilkinson”
To: myname
MIME-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

There was mention of this in the status log:


It says it was resolved on that link below. However I’m having an issue where a lot of my email forwards for one of my domains went poof. I opened a ticket about 4 hours ago and no reply, but figure they are busy so not overly concerned as I was able to put a majority of the lost forwards back from memory. At least the important ones.

But I’m on frisky as well for email so seems there may still be issues, at least with it.

It does say “resolved,” but also that if you’re still missing addresses then let them know.