after asking quite a few questions in DH’s forum
i signed up for a hosting yesterday afternoon
then again, i submitted a support ticket to ask when will my hosting be ready and so on…
but today morning i got a reply, saying that some fraud detection thing…
I DIDN’T FRAUD !
heres how i used to pay my payments…
i’m using a non-us issued credit card
the card was VISA if i wasn’t wrong (VISA is acceptable by DH)
i filled with the correct number, correct expiry date, correct name on card
the card was issued in taiwan, so the on card name was in Chinese
but i filled the english name on passport, which is a correct translation of the chinese name
i wasn’t sure if the address i filled was the same as the bank’s record for the card
so did the fraud detection problem came due to the name or address ?
please give me some help or advise on what should i do…
its not feeling good to be said by someone that i fraud something…so i hope to solve this as soon as possible…
and also…is there anyway i could contact DH other than the support ticket in the control panel ?
my payments have already been refund and i've a -100 due balance so i will still pay only $9.24 after the issue on fraud is solved, right ? (i used the 777 promotion code) its paid and refund, what likely be shown in my credit card bill ? sorry for having so many questions.... i would really like to get my hosting solved, thank you