Nathan, you have to try it. It's simple, easy and it converts .avi files, which has been a pain for me on a macintosh! Uploading the files is the worst part. Once uploaded, I guess it's easy for dreamhost to convert from server to server! I thought I was being a pain uploading such large files to convert, but it only took a couple of minutes to convert a 300mb file. (of course, I hope it's not hammering the server with me doing it...dreamhost needs to let us know that little fact.)
I have been suffering with Darwin Streaming for years. My clients have not been happy with the end result, but usually better than most. But with this new media, they are extatic. Now I can show my other clients the additional benefits Dreamhost's services. And, having them all Privaleged to my web id is a benefit.
I don't work for Dreamhost. I am in Arizona and am a web designer (developer wannabee.) For the price I get these services for, space, bandwidth, etc...I cannot complain. This, by far, is the best thing I have seen...considering my coding skills are less than most!