I am doing a site for a client. He set up the DH account.
I can access the cpanel and I can access the root with my FTP client.
I uploaded a simple “test” index.html file before I work on installing a CMS. All I get is the default “xxx.com Coming Soon!” page. This page mentions deleting a quickstart.html file? I don’t see this file anywhere in the root folder using FTP. I then tried uploading the CMS to see if I could access the installer. I still get the “xxx.com Coming Soon!” page. If I add the installer url to the end like "xxx/com/install/ I get an error.
I see this on the landing page: “Once logged in, you’ll be able to delete this page (quickstart.html) and begin uploading your new site.” Where you find this file?
I applied for online help but so far I have not heard anything. As far as I can tell there is NO phone support with DreamHost? I really need to get this done. I have done countless sites with other hosts and have never had issues this early in the site launch process.