new at DH and hosting in general -just FYI.
I have a user setup with a shell account (FTP disabled). I am 100% certain I have the correct username and password and I have waited 30 minutes before trying to log in.
I have installed FileZilla.
If I create a site under the Site Manager, the connection times out. It doesn't even resolve my domains IP address, which it does successfully through the Quickconnect bar when I do not specify a port.
If I use the Quickconnect bar, the connection process gets as far as checking the password, but then I get a 530 Login incorrect error. This is without specifying a port (which then defaults to 21). If I specify port 22, it times out.
In both cases the same credentials have been used. The site has been set up according to http://wiki.dreamhost.com/FileZilla_Setup.