I have shared hosting, hosted one website.
Suddenly files gets automatically deleted from server.
I have contacted LIVE Chat support, guy on the chat said. Do no use winSCP, as i use winSCP. Its because i am uploading files with using winSCP. Does it really makes sense..!? :o
There is one particular list of files are getting deleted, but other files stays always. If i upload new different files than those files won't get affected. But particular list of files gets deleted on periodically based.
This happens on certain period, seems like timely schedule.
Than again i created ticket in contact support, i got reply "everything works fine".
Now i wanted to know the exact time when file gets deleted, So i created CORN JOB to check time. Again files got deleted and i got email files have been deleted, from corn JOB.
Again i have contacted customer support with time stamp, but no answer .
All i am getting their automated reply from past 3days.
"This is just a note to let you know that although it's almost been
24 hours since you sent in your message, we haven't forgotten about
Guys any suggestion or help how to sort out whats happening.