First off, if anyone can suggest another ticket system that
has eTicket / osTicket features please let me know.
I can’t seem to find the answer to this problem.
Followed these instructions on the Wiki (Email to Script).
- create new ssh user, create mailbox
- created .forward.postfix in /home/supportmail
Email sent to supportmail@ returns with :
The Postfix program
email@example.com (expanded from
firstname.lastname@example.org): Command died with status 255: “
/home/supportmail/eTicket/automail.pl”. Command output: DBD::mysql::st
execute failed: Column ‘cat’ cannot be null at
/home/supportmail/eTicket/automail.pl line 578. Column ‘cat’ cannot be null
at /home/supportmail/eTicket/automail.pl line 578.
I’ve searched http://osticketcommunity.ath.cx/trac/ and Google with no good resolution.
Thanks in advance.