Error Message Received. Cannot access phpMyAdmin

wordpress

#1

Help! I can’t access my database through phpMyAdmin to change user password because going through WP admin isn’t working (password resets aren’t being delivered) and keep getting the following error messages:

#2002 - php_network_getaddresses: getaddrinfo failed: Name or service not known — The server is not responding (or the local server’s socket is not correctly configured).

mysqli_real_connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known

mysqli_real_connect(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: Name or service not known

I’m unable to reach anyone over at Dreamhost Support as their Support Chat was offline all day. Hopeing anyone can shed some light on the issue for me.

Thanks in advance!


#2

You are trying to change a wordpress users password through phpmyadmin? Don’t do that. The field is encrypted anyway, unless you’re very experienced in what your attempting to do it’s only going to lead you to more frustration.

Is “password resets aren’t being delivered” the real problem here? That is, your users can’t receive the email required to reset there password? If that is the case, that’s the problem we should be addressing but there isn’t enough info here to help you with that.