Enourmousw1illa.com malware


#1

Hello! We have been hacked with Enourmousw1illa.com malware. And Google put a warning message when people try to visit our site.

I cleaned the site, but:

  • I was not able to locate the htaccess file in the domain root
  • Google still “blacklists” us, despite having applied for malware reconsideration

I tried the restore option in our panel. Then I get an error message saying the backup has been found, but the system cannot install it. When I wrote to DH support, they told me there is no guarantee the reinstalls works. Well, what an answer! I was expecting them to try to reinstall it manually, considering they do have the backup.

What can we do to get the warning removed? Thanks!


#2

you’ll need to get rid of it before Google will take down the warning. If you are not using ssh, then you’ll need to turn on the option in your s/ftp client to show hidden files. .htaccess begins with a dot, so most s/ftp clients will not display it unless forced.