Emails with attachments rejected


#1

the dreamhost wiki states that the email attachment limit, incoming or outgoing, is 40MiB (or 42MB) but i’m not receiving any emails with attachments greater than 5MB. has the limit changed or is there a setting somewhere i can change so the emails actually come through? i’m using imap not webmail fwiw. thanks.


#2

Hello,

I’d be glad to assist you with this issue. Can you submit a ticket here: https://panel.dreamhost.com/index.cgi?tree=support.msg& Please provide details on the emails w/ large attachment you did not receive, sender & recipient email and date&time sent. After you submit a ticket can you provide me with the ticket number so i can pull it up for you? I’d be glad to investigate to see whats going on. Thanks for your patience

Cedric H
DreamHost Staff