i've submitted a regular support ticket about this, but DH doesnt seem to care and hasnt responded in a week, so i'm feeling a bit desperate.
my problem is that every mail i send out via my DH account is being blocked by many recipients. not after i've sent them hundreds of mails, but from the first one on. i cant get through at all to some public government agencies because of this:
i've asked them to move me to a different server (220.127.116.11 is the ip of the one i'm currently on), one that isn't shared with known spammers, but they've stopped responding and in their last message pretty much told me that i'm sh*t out of luck. what do i do next? does anyone on here have any experience with this? i've been a DH customer for 7 years and i send out promo emails for the two record labels i own. nothing remotely spammy.
thanks in advance for your help.
quick addendum to my post - i'm on the following mail server: