Email will not send


#1

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 19/03/2005 17:50

The following recipient(s) could not be reached:

‘******@gmail.com’ on 19/03/2005 17:50
554 ******@gmail.com: Relay access denied

Has anyone come across this problem?


#2

Are you setting up a new email account? Or is this something new that just started occuring today?


#3

To be honest I am not sure when this started. I setup my email about two weeks ago but I do not think I have sent any emails with my dreamhost accounts during that time.

It is happening on all accounts but does not happen if I try to send from one of my domain name accounts to another i.e. email1@os42.com to email2@os42.com

I can receive emails but not send…:frowning:


#4

Depending on your client, in Outlook make sure to check “My Server Requires Authentication” (“Use the Same Settings as my incoming mailserver”) << this is under the outgoing mail server advanced settings

in Thunderbird:
Outgoing Server (SMTP)
CHECK: Use name and password
Use Secure Connection (CHECK: NO)

If your ISP is comcast or cox, you may need to use a different smtp server.


#5

Ahhh. That seemed to fix the problem and yes I know it spelt that out in the instructions but I had so much trouble getting my email to work at all that I must have ended up turning that off again in the process.

It’s working now anyway.

A positive result - maybe the tide is beginning to turn.

Thanks for your help :slight_smile:


#6

I’m setting up Outlook for several employees.

I made sure to check “My Server Requires Authentication” (“Use the Same Settings as my incoming mailserver”) << this is under the outgoing mail server advanced settings.

I still get a logon screen that asks for the username and password for the mydomain.com network.

I get the impression that I have to set up a userid and pw for each of my peoples’ server mailboxes. But I can’t find any instructions about this or control panel to do such.

Any ideas?
TIA,
Sasha


#7

The instructions at mailboxes.yourdomain.com might help.


#8

who is your internet service provider?


#9

[quote]who is your internet service provider?

[/quote]

G, I guess that was meant for the OP, esp since you’ve killfiled me :wink:


#10

You can find more Outlook Express instructions at the new DreamHost wiki.


Simon Jessey
Keystone Websites | si-blog


#11

I have a few email accounts accounts and all but one work.
One of them receives, but will not send. Settings are all still ok.

Problem has been going on for a few days.

Any ideas or has anyone received notices saying there is a problem?

Error message says “connection to server was interrupted.”