Email User Issue

Hey all. I’m having what is probably a moment of stupidity, and am having trouble adding e-mail.

In the panel, when I create a new e-mail address, I have an option for “Mailbox Login:,” for which I can choose “generate new,” or I have a handful of users I can choose from.

My question is, why do some of my users appear there, but not others?

The users shown there are only your FTP users.

If you choose a FTP user, you can use FTP user name and password to log into your webmail.

For example, if you create a, you can log in either with test or FTP user name with FTP user password

Therefore, I’ll suggest you alwasy to create a new name and password for new email address.

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