Email Sync Fails (Mac Mail Setup)

Hi all–

I’ve attempted to setup for Mac OS X as documented here:

While I’m able to send messages from, I’m unable to receive messages. gives the following error description:

The server error encountered was: The server “” cannot be contacted on port 993

I tried googling for answers, tried searching this forum, but haven’t been able to solve it. Anyone have ideas?



Not sure if this will help… In my mail app (a windows app) i’m using IMAP and port 143 for incoming (ie,

Not sure if macs require anything different for mac tho.

hope it helps!


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