Email sending problem


#1

Hello,
I am having a strange problem to sending emails outside(a@abc.com). But no problem to receive emails.
I ve 10 PC’s. 9 of them are using outlook & working nicely. So, It’s not SMTP (outgoing server) problem.

But suddenly 1 of them totally blocked to sending emails only (a@abc.com). I tested another PC creating the same account, but its working (send/receive). So, I think problem in the outlook configuration in that PC.
So, any one pleaes help me…


#2

Usually Outlook will popup an errorbox indicating any trouble it has.

You might like to double-check the account settings - or even export an account from a PC that Outlook is working on and importing it into the troubled PC to check if it’s the PC having problems or just an account setting that’s gone awry.


#3

Hello,
I just created another account in the same PC & set as default. sending/receiving was successful from newly created account!!!

So, actually problem with the a@abc.com outlook settings.
Can you please help me now???


#4

I can only assume it was just a forgotten setting when initially setting up the troubled account. Re-add the email account in question and be sure to check the authentication settings. http://wiki.dreamhost.com/Outlook

If it still fails it might be that a quota restriction serverside is stopping you from sending email from that particular account.
Check the email account settings from your Panel.


#5

You may have forgotten to change the outgoing port for that particular account in that Outlook.

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#6

Hi Sxi,
Thanks for the solution. I reconfigured with that account. but still same problem.
Then I create same account (different name) same configuration in the same PC & surprisingly it’s working!!!
Like this:
previous : Name-A, account: a@abc.com
New : Name-AB, account: a@abc.com
So, whats the problem with previous account? Is it some kind of virus / other configuration problem!!!
If remove 1st one after taking back up? & what bout all outgoing email to back up?
Any new Advice?