Email Password/Username Disappeared Inexplicably


#1

Hi, thanks for being here & reading this post, would greatly appreciate any helpful suggestions/insights.

I went to check my email on my iphone this morning and it said “password/username incorrect”, which was weird, because I hadn’t changed my settings, thought it was iphone issue. Same thing happened on my Apple Desktop Mail, and when I tried to log onto Dreamhost: “ERROR
Unknown user or password incorrect.”

I am, however, able to access my Dreamhost Mailbox Manager, and even though I change the password and Mailbox Manager works, I am still unable to access email. I made an auto-responder message that tells recipients my email isn’t working and to email me at another address, but upon testing, it didn’t send any auto-replies. I don’t have a web panel login, so haven’t been able to get tech support through dreamhost.

Am desperately trying to resolve issue (and hopefully salvage today’s mail, before I transfer to a different server). Any admin suggestions welcome, anybody else have this problem today?

Kestrin


#2

Can you log into webmail? And can you contact the admin for your domain to have them check your email account in the panel and possibly reset the password?

-Scott


#3

can’t log into webmail, have reset p.w. several times in squirrelmail, will ask admin to look into it in the panel, thanks for the tip!


#4

I am having the same problem - I have tried to contact support - I have 7 open tickets and it has been over 24 hours we’re going on a day and a half and I can’ log in at all - no reponse from anyone -it is extremly frustrating!


#5

i feel your pain-- did it just start yesterday morning?