Email Issues


#1

I have email through dreamhost and it has been working just fine for quite some time. Recently, when a few specific people try to send me an email, they get the error message below (even though I can send them messages just fine). I changed some things and took out email addresses to make it more anonymous, let me know if more info is required to diagnose the issue.

-----Original Message-----
From: System Administrator [mailto:System Administrator]
Sent: 09 December 2011 15:35
To: (sender’s email)
Subject: Delivery Failure

Could not deliver message to the following recipient(s):

Failed Recipient: (my email address)
Reason: Remote host said: IP <(my email address)>: Recipient
address rejected: Access denied

– The header and top 20 lines of the message follows –

Received: from HLVAIO (cpc8-macc3-2-0-cust114.1-5.cable.virginmedia.com
[IP]) by mail5.hostinguk.net with SMTP;
Fri, 9 Dec 2011 16:33:43 +0000
From: “Howard” <(sender’s email)>
To: “‘Nicolz’” <(my email address)>,

Subject: FW: Delivery Failure
Date: Fri, 9 Dec 2011 16:33:39 -0000
Message-ID: 000301ccb690$4efd7100$ecf85310$@co.uk
MIME-Version: 1.0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: Acy2g0fksButS84gSOWQlj72DCY70PADPymw
Content-Language: en-gb


#2

I had a similar problem on Saturday.

I was using SendGrid to email notifications from batch processes to an address on one of my DH domains. At 4:21 AM PST I successfully sent an email. An hour later, SendGrid received an “address rejected: Access denied” error and flagged the receiving address to drop all subsequent emails.

I sent a support request on Monday and was told that it was a SendGrid issue. I haven’t had time to take the issue to SendGrid, but now I’m less inclined to think that it was on their side… particularly since I also encountered the Process Watcher issue on Monday (more on that in bobocat’s thread)