Count me in as a vote for the “this started as ridiculous, then shifted to unacceptable, and now stands at unimaginable”.
I agree with all posts related to the homiemail-sub5 debacle, my last email was Sunday the 24th - making my plight at DAY 5 WITHOUT A SINGLE EMAIL!
To top it off some time ago I had debated changing my email setup from POP3 to IMAP, consulting the DH wiki pages the recommendation seemed to be obviously to go with IMAP, and now that I have - ALL my emails and folders from the beginning of time DISAPPEARED ENTIRELY on all of my devices. If I would have remained on POP3 I bet I would at least be able to see old emails to know what my clients sent me without the phone calls explaining the situation. As a web-designer and full service re-seller this situation is humiliating at the least and in reality potentially devastating to my business and/or reputation.
The lack of communication is deplorable, the status information lags are unacceptable and the updates almost gloat at the fact that only a few customers are affected. Well our numbers may not be significant but assuredly each of our situations is affected significantly. I wonder at what number threshold Dreamhost starts to act effectively.
Indeed I appreciate the suggestion to forward to Gmail as offered by Jeff_Es and agree that this should have been suggested by Dreamhost in the at least one of my multiple support chats!
ChipCotton: I agree it is surprising how few comments there are but as I initiated this comment I realized that I had not made a “forum profile” yet, as even after being a DH customer for over 13 years I have had no reason to. To make a profile you need an email address, and for those whom had not thought of the gmail or external mail alternative, there request to initial a comment sits in an irretrievable box.
I eagerly await DH solution to provide adequate recompensatory measures for this situation.