A client of mine has a “sales@…” email address that gets forwarded to 3 gmail addresses (two user accounts and a common account). He says that sometimes email will appear in his common account, but not in his personal account.
Any idea how I might diagnose this? Is this likely to be a DreamHost problem?
The only thing that comes to mind is a spam filter or the like blocking the email and placing it in the junk mail box.
Is it always the same address that doesn’t receive the email?
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I’ve just had them check, but the missing email didn’t go into the gmail spam folder.
As far as I know it’s always the same address, but I think it’s only about 2 or 3 emails that have gone astray so it may not be conclusive.