It’s broken on the DH side. Email was fine until Tuesday, it’s been down since then.
It doesn’t matter if it’s POP or IMAP.
It doesn’t matter if your using the m#### login or not.
The port numbers that worked perfectly Tuesday morning don’t work now.
NOTHING has changed in my email configurations.
This started as soon as the SMTP “fix” (I forgot - we couldn’t SEND email earlier this week) was posted.
I’ve checked the wiki.
I’ve emailed support.
I’ve got a system-wide check going on for my primary email accounts. There is a verified problem; and they’ve been looking into it for over 30 hours.
Every now and then, one account gets through. Then, the next minute, it doesn’t work anymore.
If you check ONE and ONLY ONE account at a time, you can get it to work SOMETIMES. If you check more than one at a time, forget it.
I would LOVE if DH would reply to my support emails, or hell - give us an update on the support blog.
I don’t want long apologetic letters. Just keep me updated with what’s really going on.
I’ll repeat what I said in an earlier post: my perception is that DH is growing a bit too fast for them to keep up with the inevitable gremlins. I can’t help forming that opinion when one minute I’m reading about how many new domains they’re hosting, and the next minute it’s becoming painfully obvious that support is seriously falling behind.
I’ve been with a number of hosting providers over the years - and all have had their downtime - but even discounting the power outage a couple of weeks ago, I’ve NEVER - NOT ONCE - had my email go south for the better part of a WEEK.
I’m not calling anyone names, I’m being patient, and I’m sure it will all work out - but I’ve got some serious doubts about DH’s ability to effectively handle their growth. Someone please convince me otherwise.