Email down for a day and a half


#1

My email was down yesterday for most of the day. Now, it’s down again because you’re moving something to a server.

I’ve never, ever had an isp that prevented me from getting my email for more than a few hours … ever.

I’m going on having lost two days of work, and I have to pay to chat or talk to someone.

Remind me why we use Dreamhost? I’m beginning to wonder.


#2

Email is definitely not one of DH’s strong points from what I’ve read. (I don’t know personally because I don’t rely on DH for mail). In some ways, the technical logistics of email hosting are more difficult than web hosting.

  • Tons of SPAM needs to be filtered. This is a very delicate balancing act.

  • Messages need to be stored and resent if the reviving server goes down.

  • Because some SPAM gets through, severs can get loaded down with traffic.

  • Multiple copies of the same messages need to be stored along the way in case of problems.

And those are just the main hurtles I can think of off the top of my head. I’m sure there are more.

Bottom line, DreamHost is an amazing webhost – but email is not their specialty. I suspect that is the reason new accounts default to using Google’s mail service. If you like the web service, maybe you should consider Google’s (free in most cases) email service?

http://wiki.dreamhost.com/Gmail


#3

Well, I can’t access squirrel mail …going on two days. Now my staff can’t send email because Dreamhost moved servers and didn’t notify anyone.

I’m disgusted!