Email down after server move


Anyone else experiencing this?

This is the Postfix program at host

I’m sorry to have to inform you that your message could not be
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program User unknown in virtual alias table

Final-Recipient: rfc822;
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; User unknown in virtual alias table


Did this account used to have its Mailbox in its home directory? This is the only way I can see a server move impacting your mail account. If so, something needs to be updated/refreshed by Support.



Same thing here for some accounts. Support has not yet written back / fixed… ugh.