I just took over managing an organization’s email and website. There are several mailboxes that have almost reached their disk usage allotment. Is there a way to delete the old information and start the mailbox fresh? I don’t want to raise their limits and the old mail is not necessary.
I suppose you could try Mail > Manage Addresses and then click the edit button next to the mailbox. Perhaps setting the messages and or day boxes to zero should empty the mailboxes.
I haven’t tried this but you may have to send a seed email to each box to make it work. Then you could reset the mailbox as you want.
Or have you got too many mailboxes for that?
Be careful deleting users email, if they are using IMAP to access mail it is normal to see many MBs of email in a mailbox.
Maybe a polite email from you being the new sysadmin asking users to cleanout their mailboxes first before deleting email would be wise.