Editable DNS + Chat Times

Hi Dreamhost crew – have a couple of suggestions:

We need the ability to fully edit DNS records. Setting up a SquareSpace page requires editing the WWW record, but I couldn’t because “Non-editable DreamHost DNS records. These records were added automatically by DreamHost to provide services (such as web hosting or mail) which are active for this domain.” Should have been a 30 second task; now the site is down longer than I projected and I have to contact support.

When I went to contact support via chat, they were offline (understandable…it’s the middle of the night), but times weren’t posted of when to expect chat to come online. Would be nice to have that information.

Otherwise, exceptional. The interface, design, and speediness of the site make for a great experience. 9.7/10 Thank you.