[quote]my primary account went dead. Nothing bounces, no other accounts on the domain are dead, in
fact I had no way of knowing it 'til someone called asking why I hadn’t responded to an email
I had the same thing happen. I’d been mailbombed, filling the mailbox up to the storage limit, and further incoming messages were discarded i.e. neither bounced nor delivered. Its been weeks since my report to Support, but still no result.
[quote]Is my only option to delete the account and recreate it?
Try increasing the storage limit. Otherwise, yes that is what I’d suggest.