E-mail Issues

I am unable to send e-mail from shann@planetvenis.cc or any of the other e-mail addresses for this domain. I am trying to send out notices of the new e-mail addresses and I continue to get this error : Recipient address rejected: Relay access denied

I’ve not had this problem at all with my cornflake-girl.cc mail at all and I have them set up the same way as far as incoming and outgoing mail servers etc (except the domain name of course)…
Does anyone have any idea of why this is happening?

This usually happens when you don’t have your outgoing mail server settings correct…

Do you have “my server requires authentication” (or something of that nature) checked off in your mail client? You should. You should also be using the same login info that you use to download email.

Our smtp server doesn’t allow relaying mail for anybody who doesn’t authenticate with it first to help prevent spammers from using us to send spam!