You guys are clowns. I'm not a troll. I'm a former customer who had a bad experience and it seems the posts I putting up now in this forum is getting more attention than the support tickets I submitted regarding this issue. But I expect that now knowing what I know about this company.
I've been accessing email via browsers for many years that is why this whole situation is really ridiculous. I can't explain why your servers couldn't establish a connection for 5 months. Neither can you apparently. I always got a IMAP drop connection or time out error. Attempted from different computers, different operating systems in different IT environments. You couldn't deliver the service you offered when I signed up. EVER. THOSE are the facts!
Here's one of the replies I got from their support staff claiming that they resolved the issue
"...have had an ongoing issue w/ one of the file servers involved in your hosting cluster of computers. This caused problems w/ mail delivery, checking and other hosting functions. We have since added another filer, so there is now plenty of space to go around, this alleviating the issues you were seeing."
Unfortunatly this DID NOT resolve my issues. I posted several more support requests and patiently waited sometimes for weeks. Like I said. No fixes. Just left me hanging.
Now these guys are all the buzz on the message board. It isn't "sinister". It's the facts and others should be warned. These guys are your run of the mill clowns trying to offer services that they don't know how to control.
If you decide to go with them, be warned.
So Lensman... for a moment try to open your closed little mind and understand that sometimes people get terrible service. It's natural for them to complain. That's all I'm doing because I'm justified.