"OTOH, I did once upon a time put in a suggestion that was quickly implemented, and got a nice "thanks." Therefore, I don't think the suggestion thing is a joke, but would not be they probably don't have a good priority/tracking system, and things fall through the cracks."
I meant 'joke' in the best way possible I'm completely happy with dreamhost. I just think the 'suggestion box' is something they've obviously forgotten about.
Each time I have to put in a support ticket I always see my suggestions sitting there moving at the speed of a snail.
It's worked itself up to number 12 out of over 200.
I don't expect them to implement my suggestions. Just have a look.
I do take it as a joke now, but not in a bad way. More like I get a chuckle everytime I see the '1 year and 1 month' status.