Our site is offline, but the bill is paid.
I have talked with Online Chat support and they claim they can’t fix it. The error message is
"The site is currently not available due to technical problems. Please try again later. Thank you for your understanding.
If you are the maintainer of this site, please check your database settings in the settings.php file and ensure that your hosting provider’s database server is running. For more help, see the handbook, or contact your hosting provider.
The mysqli error was: Can’t connect to local MySQL server through socket ‘/No-MySQL-hostname-was-specified’ (2)."
Our developer is long gone and all we do is post things every couple of months. I have no idea how this happened. and they won’t fix it.
Very bad customer service. If anyone has any experience with this and could walk me through what to do I’d appreciate it.