Dreamhost panel down at the moment?


#1

I am getting “The server at panel.dreamhost.com is taking too long to respond” for the panel,
I am also unable to access the "contact tech support "page.
I have tried several times in this evening (NZT) but no change
The system status indicates that everything is fine, and I can login my wordpress sites/panels
Anyone else with the same issue?

Thanks

H.


#2

Yes I tried earlier today and still can’t connect to login page. Sent a tweet to them but no response yet.

The support page https://www.dreamhost.com/support/ contact form does not send the message either…the icon just spins. Something is not right - Dreamhost please investigate!

We need help here :frowning:


#3

Hi there,

We apologize for the issues you’re experiencing! The panel is online, if you are still not able to access the panel please disconnect from any VPN you are using and you can test to see if the IP is getting block by using a proxy site like https://www.kproxy.com/

Thanks!
Matt C


#4

If you are still not able to access the panel our support team is asking for a traceroute so they can look into the issue further, we have a guide on how to run one here https://help.dreamhost.com/hc/en-us/articles/215840708-Traceroute

Thanks!
Matt C


#5

Thanks for that it works again :grinning: I was just about to buy Express VPN to get to the login as visual ping showed it was working in US.