well, I think that the best way to to encourage DH to get listed there would be to put in a sigguestion through the panel > Home > Sigguestions. But I don’t think there’s any way they’re going to do it right away.
As far as proof that this isn’t normal you could show them dreamhost status. It’s fairly new, but just about every outage is being listed there now.
You client could also be encouraged to post in these forums asking questions. That’s a good way to get an honest feel about DH from several other customers. I actually have only had 3 hours total down time over the last couple weeks of issues, and prior to that the LA power outage last year.
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