a little background, i’ve been with dreamhost for over 5 years and have built a great web consulting business with their help.
i was alerted in early December i was going to be migrated to some new datacenter in virginia and that my ip addresses were going to change, no big deal.
the migration goes very poorly, sites down for almost a day but i still wasn’t mad.
ever since the migration it has taken over 24 hours for tickets to be responded to. Every site i have with a dedicated ip address takes up to 20-30 seconds to load and dreamhost can’t even take the time to even script me.
I think what bothers me is i feel like i’ve been scammed into signing up for a VPS for performance issues and now it’s even worse now that i’m paying extra money.
Is anyone having similar issues with a complete lack of support after the migration as well as just overall poor performance?
It’s always sad when this happens to a company that you’ve been with for years but i honestly think i deserve a answer of some kind at least.