I registered a domain name with Dreamhost and all was good. I had it set to auto-renew and was notified it renewed. When I would log into my panel I would see that it was active and the next renewal date was listed so I didn’t think anything was wrong. Then I decided to try it, just to make sure the redirect was working. It ended up going to a placeholder page that was not Dreamhost!
It turns out Dreamhost’s domain registrar they were using for this domain had a problem and the domains were not actually renewed even though it shows up as such. this is what Dreamhost told me.
I asked Dreamhost to get the domain back but all they are willing to do is give me a 2-figure refund. this is not acceptable. I think they should get the domain back since they lost it.
But I am uncertain at this point of my recourse other than to find a lawyer. Do any of you have any insight on how to handle a situation where your trusted registrar has lost your domain name under your nose and won’t take responsibility for it? any advice?