dreamhost,I am very disappointed


#1

Hello:

I come from China,16 May 2013,My site can not open 12 hours,Write e-mail:

Hello,

On Thu, 16 May 2013, you wrote:

Hello:

This situation has been going on for about 8 hours,I still can not open the
site,ping :Request timed out。

With this? VPS web service maintenance May
15th-18th:http://www.dreamhoststatus.com/2013/05/15/vps-web-service-maintenanc e-may-15th-18th/。

but,I can not stand such a long downtime,Please help check what the problem
is

Thank you

Thank you for contacting Dreamhost.

I apologize for the inconvenience, the VPS
needed a quick reboot.

It is back up and your sites should be operating normally.

If you have any other questions just let me know!

Thanks!
Randall M


but,20 May 2013,This problem persists,Today,My site can not open 12 hours,I do not know how you solve the problem,for $100 per month on a VPS!The website downtime these days a total of more than 24 hours,In China, the mail in the morning and at night to get a reply,During the day, the site can not be opened, the loss of a lot of traffic.

I use dreamhost 3 years,Now I do not have much confidence on Dreamhost,dreamhost is more and more people are disappointed,Such a long time the server is down, people feel angry!I thought that after such a problem, I am ready to consider replacing the other hosting providers.

I was in China, at 8:00 in the morning for help sent mail, estimated solve the evening in order to get a reply,The day passed, my site so can not open …

PS:My English is poor,Sorry.


#2

Hello,

I apologize for the inconvenience this has brought you.

I have forwarded your ticket regarding your sites being down to a supervisor who will be investigating the issue!
You will receive an email as soon as it gets resolved. Again, I apologize for this delay. We greatly appreciate your patience.

Thanks,
Daniela J.
DreamHost Staff.


#3

Thank you for your reply, hoping to quickly solve this problem,Three days can not be accessed in the last 5 days, two days open slowly.I was being tortured.


#4

Has been upgraded to a dedicated server


#5

Same cost I hope :slight_smile: