Last Sunday a little after 4pm, my website disappeared. After 16 hours (and several
support requests) DH tech support finally contacted me. They said there were no files
in my directories anymore, and no trace (logs) of anything being deleted/moved.
Monday afternoon, they ran an automated robot script which restored 10 (text-only-versions) of my posts. My site had well over 1000 posts w/ 5000+ images.
It wasn’t like I was tweaking my site and accidentally wiped all the files out. For
some reason, THEY (dreamhost) wiped out my entire site. I know they do backups everyday. I need them to fully restore my site.
My website is my livelihood. This is a devastating loss.
What can I do? Any suggestions???