My clients site was set to the root directory from the sub testing directory last night by my programmer. He had trouble and just loaded a backup and now the client and I have lost website files and what was the current database. Does DreamHost have a backup of this that they can reload?
This is very important, about to have a really angry client.
This is my businesses first time using DreamHost (over from Domains Priced Right) and the service and support, not to mention the load speed at DreamHost is BAD.
Just trying to find on DreamHost about backups, upgrading the database to improve speed and search along with the website brings nothing. And NO PHONE SUPPORT! WOW!
Glad this happened before we started our next BIG project.
Any knowledge would be much appreciated on the questions above.