Dreamhost are masters of marketing not webhosting


#1

My experience of Dreamhost was fantastic for the 97day money back period. Then things started to go wrong. I get ridiculously poor download speeds from my site to the point that I am not able to use my hosting package for what I bought it for. The only reason Dreamhost are are doing ok imo is because people are trying to recover some of their losses by using their promotion codes to “Sucker” soemone else in.


#2

It sounds like you are having some major connectivity issues! There are a great many things that impact “download speed”, and most of them are not server related.

Where’s your site (url)? Pings? Traceroutes? What is your server load? Many times when users report slow download speeds, other users are able to get quite good results from the same site. :wink: .

–rlparker


#3

Connectivity issues, such as slow download speeds, are usually NOT Dreamhost’s fault, and are rather something you need to contact your ISP about. That said, have you even filed a ticket about this? Contacting support about such issues goes a long way to fixing such things, as whining about it won’t get anything resolved, ever. :slight_smile:


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#4

What an idiot.

Next time, go with a host that doesn’t give you a money-back trial period or a $97 discount. I’m sure that will be MUCH better.

Thanks for the whiny post. It was much more productive than traceroute results or any other relevant info.


:stuck_out_tongue: Save up to $96 at Dreamhost with ALMOST97 promo code (I get $1).
Or save $97 with THEFULL97.


#5

rofl…

I have used trace route… spoken to support and all the other things you have said i havnt done… I dont consider my post "whiney" and i dont make the habit of complaining the 1st time I have a problem. This has been an ongoing problem over several months and users of my site from around the world have complained of poor download speeds. My URL is http://www.lickwidfunk.com please feel free to download something and let me know what download speeds u get.

Thanks for flaming me…

Matchstick Man


#6

What kind of speeds are you expecting? I am doing some downloads right now and getting 200KB/s per download - started four so far and it’s maintained speed so that’s 800KB/s in aggregate or 6.4Mb/s. If you’re looking for testing above this bandwidth, I can repeat my tests at work where we have a full 100Mb/s symmetric internet connection. I am in New Jersey right now and my work test would be from New York.

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#7

I would be more then Happy with 200k a sec… in fact thats way above my expectations. I only need enough speed for users to be able to stream a 320kbps mp3 from my site as this would enable me to start podcasting again.

When I 1st had this problem Dreamhost moved me to another server and it was instantly resolved.

When I download from other Dreamhost hosted sites I get reasonable speeds just not from my site anymore.

Thanks

Matchstick Man

P.S. My fastest download speed on my connection is only 120k per second. I get this from other sites and used to get that speed from mine ( I am currently unable to get more than 40k a second from my site and have been unable to get a decent download speed for about 3 months)


#8

I didn’t say that you didn’t use traceroute. I said you didn’t include it, or anything useful, in your post.

Now that you have…

Site loads instantly. Here’s a screen shot of my super-slow 498 KB/sec download.

So much for your marketing theory.


:stuck_out_tongue: Save up to $96 at Dreamhost with ALMOST97 promo code (I get $1).
Or save $97 with THEFULL97.


#9

I must admit I am truly surprised at the speeds you are getting from my site. As mentioned earlier the kind of speeds you are getting are way above my expectations and I have been (until now) unable to find anyone who was able to get reasonable speeds from my site over the last few months.

Heres a traceroute i normally get betwen 7 and 12 hops so this should be fairly representative.

  1. 1.50ms 1.16ms 1.32ms nameintelligence.com
  2. 1.13ms 0.55ms 0.50ms ip-64-246-162-161.ipd.CCOM.NET
  3. 1.16ms 0.48ms 2.27ms 216-145-7-22.sea.fibercloud.NET
  4. 1.78ms 0.70ms 0.95ms 216-145-7-121.sea.fibercloud.NET
  5. 2.45ms 1.71ms 2.18ms GigabitEthernet4-1.GW10.SEA1.ALTER.NET
  6. 0.92ms 1.60ms 2.49ms 0.so-0-3-0.XT2.SEA1.ALTER.NET
  7. 0.85ms 1.21ms 1.36ms POS7-0.BR2.SEA1.ALTER.NET
  8. 65.39ms 65.76ms 65.48ms 64.215.195.221
  9. 68.27ms 68.18ms 67.38ms te1-1-10g.ar3.LAX2.gblx.net
  10. 68.34ms 68.91ms 68.36ms NEW-DREAM-NETWORKS-LLC-Los-Angeles.ge-0-1-0.410.ar1.LAX3.gblx.net
  11. 69.16ms 68.40ms 68.41ms apache2-cabo.dib.dreamhost.com

#10

[quote]I would be more then Happy with 200k a sec… in fact thats way above my expectations. I only need enough speed for users to be able to stream a 320kbps mp3 from my site as this would enable me to start podcasting again.

When I 1st had this problem Dreamhost moved me to another server and it was instantly resolved.

When I download from other Dreamhost hosted sites I get reasonable speeds just not from my site anymore. [/quote]
BTW, my tests were done from your site - the one that was posted. I was downloading the mp3 files from your mixes page. I was also able to stream the mixes using the quicktime plugin and it worked fine.

Maybe things have been fixed? Are you still having problems from home?

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#11

Here’s mine:

1 <1 ms <1 ms <1 ms <censored by lensman> 2 6 ms 5 ms 5 ms <censored by lensman> 3 7 ms 7 ms 6 ms dstswr2-vlan2.rh.nbrgnj.cv.net [67.83.246.162] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 10 ms 9 ms 7 ms 207.88.86.177.ptr.us.xo.net [207.88.86.177] 9 12 ms 10 ms 9 ms 206.111.13.54.ptr.us.xo.net [206.111.13.54] 10 80 ms 77 ms 79 ms NEW-DREAM-NETWORKS-LLC-Los-Angeles.ge-0-1-0.410.ar1.LAX3.gblx.net [64.215.183.50] 11 78 ms 77 ms 78 ms apache2-cabo.dib.dreamhost.com [64.111.127.165]Free unique IP and $67 off with promo code [color=#CC0000]FLENSFREEIP67[/color] or use [color=#CC0000]FLENS97[/color] for $97 off. Click here for more options


#12

Yeah… i am still having trouble. currently downloading something from another site@120k a sec. a minute before that i was getting 60k from my site (an hour ago i was getting 40k from my site) 40 - 70k is what I generally get from my site nowadays but it goes as low as 30k. I really don`t know what to do now. Where could the problem be? and what further tests/checks can I make?

Matchstick Man

P.S. thanks to those who have taken the time to download from my site and report your results. I really do appreciate the fact that you taken time to help me with the problem I am having.


#13

Instead of telling me I am stupid or what the problem isn`t… why not tell me what you think the problem could be or what direction you would take next.

My 1st post was just a general comment to see if other people were experiencing the same problem (other than the normal visitors to my site). Dreamhost support just blamed my connection.

Oh and rememeber I had this problem before and it WAS resolved by moving server… a fair indication imo that the problem was at Dreamhosts end on that occassion.

You strike me as one of those people who likes to sneer at others who may not have as much experience in an area as you do. I think you would chop of someone elses head to make yourself look taller. One way to improve you self esteem I suppose.

Matchstick Man


#14

Don’t be stupid if you don’t like being called stupid. You became an idiot as soon as you chose the thread title.

Now, you’re just lying–unless you don’t read your own posts before you submit them.

You came here to bash. Your first post was not a general comment. It was a false accusation with nothing to back it up. Big difference.

Once you actually provided some info, I (and others) tested the site and shared the results–all of which seem to indicate that your site is running just fine.

And wouldn’t the fact that all of us have posted fast download speeds seem to indicate they might be right?

Not necessarily. Regardless of where DH puts a customer’s site, it has no impact on the rest of the internet.

Let me guess, you think we’re all just faking our download speeds? Did you notice that none of us are sitting there next to you, using your computer and connection to get those speeds?

If by others, you mean retards, then yes.

I think you’re just upset that we didn’t think your marketing crack was as clever as it sounded in your head.

Next time, don’t word your post or title like an idiot, and you’ll get better reactions. If that’s too much trouble for you, then get used to being called an idiot.


:stuck_out_tongue: Save up to $96 at Dreamhost with ALMOST97 promo code (I get $1).
Or save $97 with THEFULL97.


#15

So when are you gonna saying something constructive and stop trying to make yourself look good?


#16

Tested your site from a box in Chicago with about 50 megabits of traffic being used on the line during when I tested it through CHEAP cogentco bandwidth and still managed to pull about 9 megabits:

root@box:~# wget -O /dev/null http://www.lickwidfunk.com/Mixes/2006/Obsidian_Dreams_-Preview-Matchstick_Man_Mix[3rd_Sept_2006].mp3
–12:28:23-- http://www.lickwidfunk.com/Mixes/2006/Obsidian_Dreams_-Preview-Matchstick_Man_Mix[3rd_Sept_2006].mp3
=> `/dev/null’
Resolving www.lickwidfunk.com… 64.111.127.165
Connecting to www.lickwidfunk.com|64.111.127.165|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 73,186,742 (70M) [audio/mpeg]

100%[=================================================================================================================================>] 73,186,742 1.17M/s ETA 00:00

12:29:31 (1.03 MB/s) - `/dev/null’ saved [73186742/73186742]

root@box:~# traceroute lickwidfunk.com -I
traceroute to lickwidfunk.com (64.111.127.165), 30 hops max, 38 byte packets
1 66.90.64.1 (66.90.64.1) 0.687 ms 26.972 ms 7.389 ms
2 66.90.127.149 (66.90.127.149) 1.214 ms 1.032 ms 1.287 ms
3 . (66.90.127.178) 0.817 ms 1.405 ms 1.704 ms
4 Te4-3.mpd01.ord05.atlas.cogentco.com (38.104.98.85) 1.262 ms 1.000 ms 0.715 ms
5 vl3496.mpd01.ord01.atlas.cogentco.com (154.54.3.205) 0.430 ms 0.416 ms 0.355 ms
6 t2-4.mpd01.mci01.atlas.cogentco.com (154.54.2.233) 60.053 ms 62.774 ms 60.668 ms
7 t4-2.mpd01.iah01.atlas.cogentco.com (154.54.5.221) 60.279 ms 65.794 ms 60.567 ms
8 t7-1.mpd01.lax01.atlas.cogentco.com (154.54.5.194) 61.584 ms 61.523 ms 60.419 ms
9 t4-2.mpd01.lax05.atlas.cogentco.com (154.54.6.230) 60.212 ms 60.725 ms 60.267 ms
10 gblx.lax05.atlas.cogentco.com (154.54.13.6) 60.171 ms 60.536 ms 63.726 ms
11 ge6-1-10G.ar3.LAX2.gblx.net (67.17.110.2) 60.924 ms 60.414 ms 60.265 ms
12 NEW-DREAM-NETWORKS-LLC-Los-Angeles.ge-0-1-0.410.ar1.LAX3.gblx.ne (64.215.183.50) 60.534 ms 60.548 ms 60.341 ms
13 apache2-cabo.dib.dreamhost.com (64.111.127.165) 60.812 ms 60.506 ms 61.833 ms


#17

Message for Seiler>>

You seem to be more interested in trying to score points off me than help… If you are able to help why bother with the personal attacks? do you have nothing better to do wih your time? Either help or dont bother replying.


#18

Has it not already been made pretty clear by everyone that has checked your site, that it seems to be a problem somewhere between you and Dreamhost?

What could any of us possibly do about that?

Try another ISP? Or even contact the one you have and ask them why everyone else can access the same sites as you with much better results.


:stuck_out_tongue: Save up to $96 at Dreamhost with ALMOST97 promo code (I get $1).
Or save $97 with THEFULL97.


#19

As has been previously pointed out, there are all kinds of reasons that your “users all over the world” have “poor” download speeds, but my test of your site indicates the speed with which DH is serving your content is not likely to be one of them:

Dances with Noobs - February 2006 - 78 mb - *averaged * approx 520 - 560 KB/s when I just now downloaded it.

meh…you need to do some research to support your complaints or you are likely to continue to get “flamed” for “whining”. :wink:

–rlparker


#20

Thankyou for testing out my site speed. Looking at those that have tested the site. It seems to me (rememeber according to Seiler I am mentally retarded so bear this in mind when replying… in fact maybe it would be better to draw pictures cos I probably can`t read and am too stupid to realise this xD ) that most are based in the USA. WHereas i am based in the UK and the majority of my users are from Europe and Russia. Could this be a factor?