I maintain a mailing list using DreamHost’s “Announce List” feature. Today I sent out a bulletin, only to discover that once received, accented characters (e with acute accent, for instance) and some non-alphanumeric characters (bullet, for instance) were not displayed properly (getting Ã©a in place of an é, etc.). Having issued dozens of bulletins in the past, often with accented & non-alphanumeric characters, without problem, this was a surprising thing to see.
Contacted DreamHost support to ask if anything at their end had recently changed, explaining the experience, and asking what users can do to sidestep the issue. A DreamHost rep explained:
“We actually just recently changed our encoding to UTF-8. In order to get characters to display properly, please make sure to specify the appropriate charset that you’re using when submitting an announcement to your members.”
But from what I can tell, no field or area for specifying charset exists in the Announce List area of the control panel. I wrote back pointing this out but have so far not received a response, and the issue is somewhat time-sensitive.
Anyone know what steps need to be taken to get these characters to show up correctly at the recipients’ end?
Thanks in advance.